1. Information we may collect
- Contact details such as your name, phone number, email and LINE ID
- Information you send us to book, ask a question or receive care
- Health information and treatment history, only as far as needed to provide care
- Website usage data such as device, browser and access logs that our hosting provider may keep
2. How we use it
- To answer questions, book and confirm appointments, and call you back
- To provide medical care, keep medical records and follow up on treatment
- For payment, documentation and running the clinic
- To keep the site secure, improve it and comply with the law
- To send news or service information where you have consented or the law allows
3. Disclosure
We do not sell personal data. We disclose it only where necessary, for example to the staff providing your care, laboratories, system providers bound by confidentiality, an insurer at your request, or authorities with legal powers.
External channels such as LINE, Facebook, Instagram and TikTok have their own privacy policies. Please avoid sending unnecessary health information through public messages.
4. Retention and security
We keep data only as long as needed for its purpose and for the period the law requires, with appropriate staff, process and technical safeguards. No method of transmitting data over the internet is completely secure, however.
5. Cookies and device settings
The website may use browser storage to remember display preferences, and our hosting provider may keep technical data. If we add analytics or advertising tools in future, we will update this description and put an appropriate consent mechanism in place first.
6. Your rights and changes to this policy
You can contact us to exercise your rights under personal data protection law; we may ask you to verify your identity first. This policy may change when our services or the law change, and the latest update date is shown on this page.
